Entering Your Hoopla Digital Code

Hoopla Digital is a popular service offering access to a vast library of digital media, including ebooks, audiobooks, comics, music, and movies, all through your local library. Often, libraries provide promotional codes or special access codes to grant users temporary or extended access to Hoopla. This article provides a clear guide on how to enter your Hoopla Digital code.   

Understanding Hoopla Codes

Hoopla codes are typically alphanumeric strings provided by your library or through promotional offers. These codes act as a key, granting you access to Hoopla’s content, sometimes with specific limitations or durations. It’s crucial to understand the type of code you have:

• Library-Specific Codes: These codes are usually tied to your library card and grant you standard access to Hoopla based on your library’s subscription.
• Promotional Codes: These codes are often distributed through partnerships or promotions and might offer limited-time access, bonus borrows, or access to specific collections.

Entering the Code During Sign-Up (New Users)

If you’re a new Hoopla user and have a code, you’ll enter it during the initial sign-up process:

1. Download the Hoopla App or Visit the Website: Download the Hoopla Digital app from your device’s app store (iOS or Android) or visit the Hoopla website in your web browser hoopladigital.com/link.
2. Start the Sign-Up Process: Click on the “Sign Up” or “Get Started” button.
3. Find Your Library: Hoopla will ask you to search for your local library. Enter your library’s name or your location to find it in the list.
4. Enter Your Library Card Information: You’ll be prompted to enter your library card number or other required information to verify your library membership.   
5. Enter the Code (If Prompted): Depending on the code and the sign-up process, you might be presented with a field to enter your Hoopla code during this stage. If you see a field labeled “Promo Code,” “Access Code,” or similar, enter your code carefully, paying attention to capitalization.
6. Complete the Sign-Up: After entering the code (if applicable), continue with the sign-up process by creating a Hoopla account with your email address and password.

Entering the Code After Sign-Up (Existing Users)

If you already have a Hoopla account and received a new code, the process is slightly different:

1. Open the Hoopla App or Visit the Website: Open the Hoopla Digital app or go to the Hoopla website.
2. Log in to Your Account: Enter your email address and password to log in to your Hoopla account.   
3. Access Account Settings: Look for a menu icon (often three lines or dots) or a settings icon (often a gear or cogwheel). Tap or click on it to open the menu.

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4. Find “Settings” or “Account”: Within the menu, look for an option labeled “Settings,” “Account,” or something similar.
5. Look for “Redeem Code,” “Promo Code,” or Similar: Within the settings or account section, you should find an option to redeem a code. It might be labeled “Redeem Code,” “Promo Code,” “Access Code,” or something similar.
6. Enter Your Code: Tap or click on this option and enter your Hoopla code carefully.
7. Confirm the Code: After entering the code, there will usually be a button to “Submit,” “Redeem,” or “Apply.” Click or tap this to validate the code.

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Troubleshooting Code Issues

If you encounter problems entering your Hoopla code, here are some troubleshooting tips:

• Check for Typos: Ensure you’ve entered the code correctly, paying close attention to capitalization and any special characters.
• Check the Code’s Expiration Date: Some codes have expiration dates. Make sure your code is still valid.
• Contact Your Library: If you’re still having trouble, contact your local library. They can verify the code’s validity and assist you with any issues.
• Contact Hoopla Support: As a last resort, you can contact Hoopla customer support for assistance.

By following these steps, you can successfully enter your Hoopla Digital code and access the wealth of digital content available through your library.